Handling a patient’s sensitive data is a serious responsibility. Whether a healthcare provider, IT service, BPO, or remote workforce fails to protect can lead to legal and financial consequences. You must adhere to the strict compliance rules set by the Health Insurance Portability and Accountability Act (HIPAA). Many companies still rely on outdated and non-compliant… Continue reading HIPAA Compliant Monitoring Software & Why It Matters
The security audit is a rigorous process that examines your company’s systems, applications, and even data flow for potential vulnerabilities that could be exploited. Whether it’s a software security audit or an information security audit, inspecting how sensitive information is stored and accessed to identify risks before hackers do. For B2B businesses, the CEOs and business owners,… Continue reading Security Audit: Types, Challenges & How to Perform It
A smoothly running and secure device is important for a business to ensure seamless operation. Businesses depend heavily on computers and associated devices in the competitive digital arena, from daily operations to communicating with their team or clients. Robust security is a major concern to secure sensitive data and reduce the risk of malware or… Continue reading Device Security Check & PC Health Check: Step-by-Step Guide
If you are running a healthcare BPO, you already know that ensuring optimum operations while meeting compliance standards at every step can become overwhelming. With evolving digital landscape and heavy technological dependencies, one minor compliance-related mistake can make your business lose hefty money, hard-earned reputation, and may even put you in legal trouble. Addressing data… Continue reading AI Compliance Software for Healthcare BPOs: Maximizing Security and Data Protection
Data loss incidents don’t always involve deliberate malicious activities and are also caused by mistakes from careless users, who contribute to 70.6% of data theft instances – the highest among all data attacks, followed by 48.1% of compromised systems. For data loss, whether it is triggered by negligent behavior or vengeful intent, the result leads… Continue reading Importance of Predictive Analytics – Unlock Advanced Security and Compliance Capabilities of wAnywhere
Growing threats have caused a grave security concern for organizations where data is at the center of business operations, including the Banking, Financial Services, Insurance industries (BFSI), and BPOs. The rising threat landscape indicates an urgent need to adopt strong countermeasures for threat mitigation and operational efficiency. The high liability of BFSIs and BPOs towards… Continue reading Impact of Fraud Attacks in Fintech and Call Centers – How Leveraging AI Security Can Help
Data-intensive BPO operations are at the center of attacks and need strong security measures to identify and prevent threats before they cause damage. An IBM Data Breach Report 2024 reveals that organizations suffer an average data breach cost of USD 5.36M in the absence of a robust security system in place. Growing breach instances and… Continue reading Call Centre Screen Monitoring – What are the Use Cases and Benefits You Need to Know
Proofpoint Threat Report 2024 indicates that 80% of industries experience negative consequences due to growing data breach incidents. Rising instances of workplace non-compliance and unauthorized data exposure mostly involve threats within organizations (70%), including intentional, unintentional, and accidental internals. The alarming insider threat landscape hints at the high demand for data-critical businesses to implement a… Continue reading Need For an Effective Insider Threat Incident Response Plan – Key strategies to practice
Multiple Voice Detection (MVD) provides an effective security solution to the concerned organizations for their remote teams working in home offices and data-sensitive roles by identifying suspicious activities through multiple voices around them while keeping employee privacy intact by avoiding screenshots. In highly regulated industries including BPOs, Contact Centers, Finance, and Banking, it’s important to… Continue reading Multiple Voice Detection – Predict and prevent suspicious activities without compromising employee privacy
Managing compliance for your data-critical BPO operations is tricky, and evolving workplaces – where teams are distributed across locations, including office, remote, and hybrid – are adding to the challenge. Find out how AI-powered advanced security and compliance solutions from the wAnywhere employee monitoring system can help you ensure Clean Desk Policy and data privacy… Continue reading Strengthen Your BPO Security – Gain control over emerging threats
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