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As risks such as insider threats, data leaks, account compromises, and compliance violations continue to escalate in today’s world, enterprises are increasingly utilizing tools like DTEX for managing these risks.
However, because DTEX provides strong security features such as behavioral analysis and comprehensive protection, it might not fit every organization.
In this article, we’ll cover:
- An overview of DTEX Features
- Pros and Cons of using DTEX
- The Basics of the DTEX DLP Solution
- An Overview of How DTEX Endpoint Monitoring Works
- A High-Level comparison Between DTEX and wAnywhere
- Reasons why companies are investigating other solutions like security compliance software as a Possible Alternative to DTEX
What is DTEX?
DTEX is a cybersecurity and insider-risk management platform that combines behavioral analytics software and user activity monitoring to detect and mitigate insider threats.
DTEX was created for the following audiences:
- Primary Users
- Security/ Compliance/ Risk Management Teams
- Enterprise IT Departments
DTEX’s Core Mission
The primary goal of DTEX is to:
Identify Insider Threats
DTEX’s primary focus is to help organizations identify both malicious and unintentional insider threats through the analysis of user behavioral patterns. Employee behavior is assessed for possible misuse of access privileges, the theft of sensitive data, or violations of security policy.
Detect Risky User Behavior
Using behavioral analytics software, DTEX establishes activity patterns and provides detection of deviations from those activity patterns, including but not limited to unauthorized use of logins, unauthorized use of files, or suspiciously downloading files.
Prevent Data Exfiltration
DTEX monitors user file transfers, cloud uploads, USB device usage, and file/network activity to prevent the exfiltration of sensitive data outside the organization. This protects against the loss of Intellectual Property, Customer Information, and Regulated Data.
Assist in Forensic Investigation
The DTEX platform creates detailed audit trails and activity logs for security teams to use to reconstruct incidents, analyze timelines, and gather the digital evidence necessary for compliance audits or legal proceedings.
Deployment Model
DTEX is commonly implemented through:
- Lightweight endpoint agents
- On-premises or hosted in the cloud
- Integration with SIEMs and other cybersecurity technologies.
DTEX is designed mainly for security-focused enterprises that require advanced behavioral analytics and risk-based alerting to prevent insider fraud and data breaches.
How DTEX Works
The DTEX platform offers a multi-layered approach to detecting insider threats that consists of:
1. Agent installation
The agent is a lightweight agent that is deployed on corporate endpoints. It collects telemetry data on the user, the applications they are using, what files they have accessed, and all activity on the system.
2. Data collection
The DTEX platform collects the following behavioral signals from users:
- Patterns when a user logs in to the system
- Transfers of files made by end users
- Usage of applications by the user
- Network activity of the user
All attempts to escalate the privileges of a user.
3. Behavioral analysis
DTEX creates a baseline for each user’s behavior using machine learning. When a user’s behavior deviates from what is considered normal, DTEX will flag that user’s behavior.
4. Risk scoring
Risk scoring of each user is based on the severity of the user’s anomaly and factors that provide context.
5. Alert generation
When a user’s risk score exceeds certain thresholds, an alert is generated and sent to the proper team or individual for investigation.
This process makes DTEX a recognized name in the industry for its ability to manage insider threat issues.
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Pros of Using DTEX Services
Below are the main benefits of using DTEX:
- Fewer occurrences of insider threats due to anomaly detection.
- More efficient investigation processes by leveraging contextualized risk scoring.
- Exceptional forensic capabilities to support investigations.
- Sophisticated behavioral analysis tools to enhance the detection of potential insider threats.
- Threats are detected proactively rather than reactively.
- Better overall compliance with industry regulations.
- Comprehensive audit trails that can be used to review incidents.
For security-driven enterprises, these features provide a strong defensive layer against insider risks.
Cons of Using DTEX Services
Although DTEX is primarily concerned with security, it is limited in some areas.
- Limited ability to monitor employee productivity.
- The very high degree of focus on security as opposed to operational visibility.
- User activity monitoring does not always provide recorded video evidence like screen monitoring.
- Complex integration with third-party tools to complete monitoring solutions.
- Significant expenses for medium-sized companies.
- There will be a learning curve associated with implementing this solution within your security organization.
- This service will require continuous manual tuning for the application to work optimally over time.
Enterprises seeking a balance between identifying insider threats and visibility of the workforce may find DTEX to be too limiting. In those cases, there are alternatives to DTEX solutions, such as wAnywhere, that may better meet those organizations’ needs.
Read more: How To Monitor Employee Productivity
Key Features of DTEX: Capabilities & Limitations
Let’s examine the core DTEX features in detail.
User Behavior Analytics (UBA)
Using ML-based behavioral activity tracking, DTEX detects abnormal employees based on what they do.
What it does
- Build contextual behavioral profiles
Analyze user logins, file access, devices, and apps to create a dynamic baseline for each user over time
- Detect insider fraud
Detects unauthorized data transfer, as well as privilege abuse and other violations of policies that suggest malicious intent by an insider
- Identify account compromise
Abnormal login location/working hours are flagged, as well as abnormal behavior, suggesting that credentials have been stolen or a compromise has occurred
- Reduce time spent on investigations
Correlate behavioral signals with risk indicators in an automated manner to quickly identify a suspicious user and their activity after being detected by Security teams
- Enhance compliance monitoring
Continuously monitor employee behaviors against security policies or regulatory standards to enable organizations to maintain audit readiness
Key Functionalities
- Behavior modeling using machine learning
Machine learning algorithms leverage artificial intelligence to not only develop baseline activity patterns for users but also adapt continually as their usage patterns have changed over time.
- Dynamic risk scoring system
Dynamic risk scores are determined by taking into account various factors such as the severity of the anomaly, the context in which it occurred, and the historical pattern of behavior.
- Behavior fingerprinting
Users develop unique signatures as a result of their behavioral characteristics, allowing enterprises to identify whether there has been an impersonation incident or some other abnormal activity.
- Anomaly detection
Anomalies are identified through the examination of unusual file downloads, large data transfers, suspicious application usage, or unusual login patterns.
Drawbacks of DTEX user-based analytics.
- False positives at the beginning of the deployment phase
During the first stages of implementation, DTEX UBA will generate more alerts than required until enough behavioral data is collected for reliable analysis and determination of baselines.
- A long time is required to establish an accurate baseline
An accurate baseline can take weeks or months to establish due to system learning. System performance improves with additional behavioral data.
- Need to manually tune for optimal performance
Ongoing tuning of threshold and policy settings is necessary to minimize the number of alerts that generate unnecessary noise.
- Analysts are required for effective management
The successful management of DTEX UBA requires skilled analysts capable of interpreting generated alerts and performing investigations related to those alerts.
DTEX Data Loss Prevention (DLP)
Organizations need to prevent sensitive information from being leaked, misused, or otherwise mismanaged, including transferring out of secure environments; this is one of the primary functions of the DTEX DLP solution. It does so by using behavioral context in conjunction with content inspection to identify high-risk data movements before they occur.
How It Works
- Content-Driven + Behaviorally-Based
DTEX uses both content-based & behavioral analysis in its detection of sensitive data; therefore, in addition to identifying whether a file contains sensitive information, it also identifies how and in which context the sensitive information is being accessed.
- Coverage by Channel
DTEX covers many channels in which data can be transmitted, such as email, USB drives, uploading to the web, sending to cloud storage, transferring via file sharing tools, and accessing internal networks.
- Structured vs Unstructured Information
DTEX DLP solutions protect structured data (e.g., databases & financial records) and unstructured data (e.g., documents, PDF files, source code, designs).
Business Benefits
- Intellectual Property (IP) Protection
DTEX DLP prevents unauthorized copying/transferring of proprietary data, trade secrets, research documents, and designs.
- Regulatory Compliance
DTEX DLP helps ensure compliance with applicable laws and regulations (e.g., GDPR, HIPAA, PCI-DSS) by monitoring and controlling access to sensitive information.
- Customer Data Security
DTEX DLP helps protect against the unauthorized disclosure of sensitive information about customers (such as personally identifiable information, financial records, &/or confidential communications).
Key Functionalities
- Inspecting the Content
Before transferring any data or files, it scans and identifies predefined words, patterns, and types of content, based on sensitivity.
- Managing the Policies
DLP administrators can create and enforce Data Loss Protection (DLP) rules on the basis of data sensitivity level (e.g., by user roles or department).
- Monitoring Endpoints
Monitors how files move, are downloaded, or are transferred directly between employee endpoints (e.g., desktops or laptops).
- Monitoring the Cloud
Monitors activity related to uploads of data to cloud applications or Software as a Service (SaaS) solutions to ensure no unauthorised data is being shared with those systems.
- Classifying Files
File classification (automatic categorisation) is used to assess how sensitive the data is and has the potential to improve access control and policy enforcement.
Limitations of DLP
- Performance Overhead
Because DLP constantly scans for sensitive data, it may slightly impact the performance of endpoint systems.
- Policy Complexity
To avoid blocking sensitive data (overblocking) or providing insufficient protection for sensitive data (underprotecting), effective DLP policies require significant planning.
- Maintenance Requirements
Policies must be kept current by regularly updating (and tuning) the policy definitions to remain in alignment with changes to threat profiles and business/organisational changes.
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Endpoint Monitoring & Device Visibility
DTEX endpoint observation gives clarity of user and device performance through continuous telemetry collection, therefore giving organizations the ability to recognize insider threats across distributed locations:
Core Competencies
- Small agents
DTEX has deployed endpoint agents that run in the background with limited disruption while collecting security-related behavioral data.
- Telemetry Collection
Collects system-level activities, including but not limited to application usage, file access, log-on patterns, and network activity, all of which are used for risk analysis.
- Privacy Controls
Establishes configurable monitoring policies that effectively balance security visibility with employee privacy and the need for regulatory compliance.
Coverage Area
- Corporate Devices
Monitors company-owned desktops and laptops will enforce security policy by preventing unauthorized data transfer.
- BYOD (Bring Your Own Device)
Visibility into employee-owned devices accessing corporate systems, subject to the organization’s policies.
- Remote Worker
Allows organizations to monitor distributed workforces so they will operate securely even when not on the traditional office computer network.
Key Functionalities
- Cross-platform support
Ability to provide monitoring across the most common operating systems so that you can maintain a consistent view of all endpoints.
- Application Tracking
Ability to track the use of an application to help identify the use of potentially suspicious or unapproved tools.
- Network Monitoring
Ability to observe any outbound and inbound network activity to assist in identifying large or otherwise abnormal data transfers.
- File Movement Tracking
Ability to monitor file downloads/uploads; file transfer via USB; internal transfers of files.
Limitations
- Resource Utilization
The process of continuous monitoring and telemetry collection has inherent demands on the system.
- Deployment Complexity
Implementation of large-scale deployment across multiple geographically distributed environments requires structural implementation planning, information technology coordination, etc.
Where wAnywhere Excels
While DTEX is security-centric, wAnywhere offers a more balanced approach combining security, productivity, and operational visibility.
User Experience
wAnywhere provides managers, HR teams, and leadership with a simplified dashboard that makes it easy for anyone to monitor their workforce. By having intuitive navigation and clear visual representations of productivity metrics, users can easily gauge their team’s performance and make informed decisions without difficulty learning how the system works. This focus on usability leads to greater adoption rates and levels of collaboration among team members.
Screen Recording
In addition to providing traditional technology monitoring features, wAnywhere also offers built-in screen recordings or session recordings that give you a visual representation of users’ activity. This allows for increased transparency, assists with compliance, and provides more accurate data for thorough investigations.
Productivity Analytics
wAnywhere generates real-time productivity analytics to track employees’ active time spent working, how much time is spent idle, the applications being used, and the general work patterns of each employee in order to create more efficient workforces. These analytics can be used by managers to identify and eliminate any bottlenecks, consider how work is allocated amongst employees, and improve overall results across the organization.
Reporting & Dashboards
Reports and dashboards offered by the platform are very comprehensive and visually appealing; combined with the ability to create custom reports with the capability of drilling down from team trends down to individual performance, ensures that organizations will be able to turn raw data into actionable business insight by using these reports regularly.
Remote Support
Remote support is critical for organizations that support either fully distributed or hybrid teams. wAnywhere allows IT and operations to have a complete view of all remote endpoints and devices. In addition to being able to monitor employees regardless of location, operations will be able to assist and manage all employees as well, providing the opportunity to ensure operational continuity and employee productivity in our ever-changing world of work flexibility.
Why wAnywhere Is a Strong Alternative to DTEX
When organizations are looking for alternatives to DTEX, many of them want a single platform that offers both detection of insider threats and workforce analytics in one system.
Visual Evidence
Screen recordings provide a visual representation of:
- Compliance audits
- Human resource investigations
- Legal disputes
- Data exfiltration events
Visual evidence eliminates the ambiguity associated with the risk score alone.
Automated UBA
wAnywhere automatically provides behavioral insight without utilizing a manual adjustment process. This allows IT and security teams to remain productive while still identifying suspicious behavior.
The Benefit of a Unified Platform
Unlike companies that provide security-focused platforms, wAnywhere includes:
- Monitoring insider threats
- Visibility of end-point devices
- Workforce productivity analytics
- Screen-recorded data
- Remote support assistance
Having a unified approach to addressing cybersecurity needs means organizations do not spend additional dollars on various tools.
Cost Savings and ROI
DTEX has traditionally served large organizations with dedicated security teams.
wAnywhere:
- Is competitively priced
- Implements solutions faster
- Provides a lower operational cost
- It is broader in its usability across all departments
For smaller growing companies, these features create more ROI and provide quicker time-to-value.
DTEX vs Other Alternatives: Final Thoughts
Behavioral analytics and risk scores are heavily promoted by most software vendors when doing a side-by-side comparison of DTEX, Teramind, or any of their competitors.
However, the real question all organizations should ask themselves is:
- Do you only require insider threat detection?
- OR do you also require total workforce visibility, compliance, and productivity metrics?
DTEX provides many features, making it a very strong insider risk software program; however, its product limitations in usability, productivity monitoring, and operational simplicity have forced most organizations to consider other products, which are well-rounded alternatives to DTEX.
If your organization is looking for:
- A software solution for behavioral analytics
- A strong alternative to the DTEX DLP solution
- A comprehensive replacement for DTEX endpoint monitoring
- A visual evidence-based monitoring solution
- An all-in-one insider threat & productivity platform
wAnywhere has a robust and affordable solution and you can better start a free trial today to see in action