PASSWORD MANAGEMENT

Is it Possible for the Admin to Reset Passwords for the Users?

Yes, it is possible for Admins and Super Admins to reset passwords
for users from the User Management section.

01

Sign In to the Console

Sign in to the wAnywhere web console as a
Super Admin or Admin.

02

Open User Management

Click on ‘User Management’ from the menu on the left side.

User Management

03

Manage User Profile

Click on the three dots under ‘Action’ and select ‘Manage’.

Manage User

04

Click Password Reset

On the user’s profile page, click the orange
‘Password Reset’ icon located at the bottom-right corner.

Password Reset

05

Reset the Password

In the dialogue box that appears, enter the new password
and click ‘Reset’.

Reset User Password

06

Password Reset Complete

The user’s password has been successfully reset and can
now be used for login.